We are so sorry you are not happy with your box. At Perfect Party…in a Box, we want you to be completely satisfied with your purchase. If for any reason you are not completely satisfied with your purchase, please return your entire Perfect Party…in a Box within seven (7) days of receiving your purchase, for a refund of the purchase price. In order to be authorized for a refund, all items from your box must be returned unused and in their original packaging. Unfortunately, individual items are not accepted for return.
How do I return my box?
- Contact Perfect Party…in a Box at firstname.lastname@example.org to receive your return number.
- Once you have your return number, please choose the shipment method of your choice (Canada Post, Purolator, FedEX, etc). Please note all return shipping costs are the responsibility of the customer.
- Please pack all the items carefully and in its original packaging and ship to:
Perfect Party…in a Box
Return # ___________
841 Cedar Lane
Bracebridge ON P1L 0A1
- We will process your refund within two (2) weeks from the time the box/item(s) is received. Refunds will be issued to the original method of payment.
We want to make sure all your items arrive perfect to your doorstep; however, if for some reason there is a broken or damaged item in your box, please notify Perfect Party…in a Box at email@example.com within 48 hours of receiving your box/items.
We try our very hardest to get your order shipped out as soon as possible. Most Perfect Party…in a Box orders are shipped out within three (3) business days. If for any reason any items in your order are sold out or not available, we will notify you as soon as possible.
Please note that Perfect Party…in a Box is not responsible for shipping time. Shipping times are provided by the carrier and will vary by destination, shipping method, size and weight of the package.
Should you require your order immediately, please contact us directly at firstname.lastname@example.org , to inquire about alternate methods of shipment. Additional charges will apply.
All of our packages are calculated based on weight, size and destination.
Shipping amounts are always confirmed at check out.