PERFECT PARTY FAQ

How much is Shipping?

WITHIN CANADA- We are happy to offer standard flat rate shipping of $15.00 for orders under $100.00 and FREE shipping for any order over $100.00. Shipping amounts are always confirmed at check out. 

USA-We are pleased to offer a standard shipping rate to all USA states for a flat rate of $30.00. Shipping amounts are always confirmed at check out. 

Please note: For USA Orders, Perfect Party...in a box is in no way responsible for any customs and/or duties charges, as well as any taxes, fees, or brokerage charges that may be encountered with international shipping. These charges are in addition to and not included in the shipping fees that Perfect Party...in a box charges. We are liable to declaire all merchandise purchased and can not predict or control any additional charges that may be encountered.

 

What is your Return Policy?

Find out more about our return policy here.

 

Do you ship internationally?

Yes, We now ship to the USA

 

Is your website secure?

Yes absolutely!!! We take every precaution to make sure all of your information is secure and safe.

 

Can I add additional items to my box?

Each of our party box themes come seamlessly designed with all the party decor and tableware you need. However should you fall in love with any other items we highly encourage you to add them to your box! 

 

What if I am not happy with my box? 

Find out more about our return policy here.

 

Do you do custom boxes?

Looking for something specific? We are happy to help! Because we search far and wide for the most unique products we require 6-8 weeks notice to help create that perfect theme for you. Unfortunately custom boxes do not qualify for additional discounts. Please reach out to us at hello@perfectparty.shop

 

How long does it take to get a Perfect Party…in a Box?

Within Canada- Delivery times are sometimes unpredictable but we would like all items to be received within 7 to 10 business days from when your order is placed. We cannot be liable for any delays due to postage strikes.

USA- We aim to get your package to you as quickly as possible but delivery times can be unpredictable. They can very on average from 8 to 12 business days and can sometimes take up to 15 business days (maybe longer). If you would like to have your parcel expedited, please send is an email at hello@perfectparty.shop to get a quote. We cannot be liable for any delays due to postage strikes, or packages being held at customs.

 

Where do you get all your amazing product?

It’s a secret!!! No, we are just kidding! We actually carefully select the best and most unique items from all over the world. From Europe to Australia to Asia and even North America - where ever we can find the product.

 

How fast are orders processed?

We try very hard to have all orders processed and shipped within three (3) business days of receiving the order.

Please note all orders received after 4:00 p.m. E.S.T, Monday to Friday will be processed the next business day. If your order is placed on a Saturday, Sunday or holiday, your order will be processed the next business day.

 

How often are new boxes introduced?

We are continuously looking for new and fun items and brainstorming ideas. Whenever we come up with a new boxes we will let you know.  Make sure to sign up for our newsletter to stay up-to-date with all the amazing things happening at Perfect Party…in a Box.

 

How did Perfect Party...in a Box start?

See our “About Us” page for the full story. It’s worth the read ;)

 

Does all the product come assembled?

Although a lot of our product is ready-to-use, some items such as garlands, banners, balloons, cake toppers and a few other items need to be assembled once received. Make sure to leave yourself a bit of extra time to put product together.

 

Are any of the box items reusable?

Some of the box items, such as the paper plates, cups and balloons, are one-time use. However, many of the decor items, such as the banners, party fans and backdrops could be reused if taken down with extreme care. Many of the wine and champagne flutes are reusable if washed by hand. 

BALLOON FAQ 

How long will my balloons float with helium?

Float times depend on a number of factors. Balloon size, material (foil, latex or pvc) and stuffing (confetti, foil, balloons or feathers) all have an impact on float times. 

11” latex balloon  16 - 24 hours

24”-36” balloon 3 - 5 days

11” confetti balloon 8 -12 hours

Foil balloons 3 - 5 days

Jumbo Number 3 - 5 days 

The environment and temperature in which a balloon is stored at, will have an effect on float times. Therefore we can’t guarantee exact times. 

How can I make my balloons float longer?

We use premium grade helium along with Hi-float in the majority of our latex balloons. This helps to prevent the leakage of helium, therefore prolonging the float time for your balloons. Hi-float is not used in balloons filled with confetti or other items.  

How soon before my event should I order my balloons? 

We recommend ordering your balloons at least 7 days in advance. In some instances we may be able to complete your order the same day, however we don’t want you to be disappointed. Custom script balloons may require additional processing time.

Why did my foil balloon shrink when it was outside in the cold?

Foil balloons can be sensitive to extreme temperature changes. Cold air may make your balloons appear deflated; warm air should expand them again. Extreme heat could cause helium to expand and cause it to brust. 

Are balloons safe?

Children under 8 years of age should have parental supervision at all times. Children can choke or suffocate on uninflated or broken balloons. Discard any broken balloons immediately. Keep away from extreme heat sources and do not release outdoors. Do not inhale helium.

Is Perfect Party…in a box on Social Media?

We sure are!! Check us out on Pinterest, Facebook and Instagram

Facebook Perfect Party in a Box

Instagram @perfectpartyinabox

Pinterest Perfect Party in a Box

Twitter @perfpartyinabox

 

If you want to keep up-to-date with Perfect Party…in a Box make sure to sign up for our newsletters and get the most up-to-date information.

 

Your happiness is important to us. If you have any questions, please do not hesitate to contact us at hello@perfectparty.shop

 

We will get back to you within 48 hours of receiving your email.

Thank you for shopping Perfect Party…in a Box